I went on a staff development continuous professional development (CPD) in administration. I work as an admin staff at Carepeople ltd a domiciliary care provider in Birmingham Spark Hill.
I enjoyed the style of teaching, visual aids, team work and we did a range of things and not just writing.
I gained more knowledge especially on health and safety procedures which I was not well informed before the course; the importance of the health and safety hand book, and that I should know the content of it. Further more I learnt how to prepare the quality folder, both online and a physical paper based, and its significance in administration. And more. I will take these lessons with me.I recommend that all admin staff attend the CPD sessions at CPA College.

Donald's Feedback

I went to attend an induction training at CPA College in December 2012 for 5 days. I found the programme very helpful and very useful. I found the teaching styles very good making you relax and feel confident.The respect between teachers and candidates was very good. What I found most enjoyable in the teaching styles was the group discussions and the relaxing atmosphere created for learning. The reasons I can recommend people to CPA College for induction training is because of the integration between staff on the course and the teachers is very good, relaxing and positive. I was very happy and really enjoyed the course.

Erkatrina

I work as an admin staff and as a staff development liaison officer at Carepople ltd at Spark Hill in Birmingham. During the administration CPD session at CPA College, I learnt how important health and safety is at the work place. As regards quality folders, I realised that although they do exist in the organisation, I need to put them centrally where they can easily be accessed. There are number of things which I learnt especially in the span of control and division of labour. Indeed I will be putting into practice elements which were taught while on the CPD programme at CPA College. I did know something already as I came on the course in administration and to find a refreshments was a good thing to confirm that I was on the right path at work. Also the CPD highlighted what I need to improve on. I certainly recommend the CPD programme to others.